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๐—œ๐˜€ ๐˜๐—ต๐—ฒ ๐—ฑ๐—ฟ๐—ฒ๐—ฎ๐—บ ๐—ผ๐—ณ ๐˜€๐—ผ๐—ฐ๐—ถ๐—ฎ๐—น ๐—ฐ๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ฒ ๐—ต๐—ฒ๐—ฟ๐—ฒ?

Stat of the day:The Tik Tok shop has a runrate of $4BB/year in the US after doubling in its first 3 months. It’s something that has been working for ages in Asia, but no one has made it work in the US. It will be interesting to see if it lasts.(data point from the always […]

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Site search in 2027

๐—ฆ๐—ถ๐˜๐—ฒ ๐˜€๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต ๐˜„๐—ถ๐—น๐—น ๐—น๐—ผ๐—ผ๐—ธ ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฑ๐—ถ๐—ณ๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐˜ ๐—ฏ๐˜† ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿณ One of the biggest challenges people have on an ecommerce site is finding the right product. Using search or navigation to find product and filter down to their ideal product is the current way (I saw a stat last week that 43% of ecommerce customers use search) […]

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Increased focus on pets

In recent years, there has been a noticeable increase in the focus on pets, particularly in South Africa. This trend is evident in several areas, including pet care, pet-friendly services, and the overall attitude towards animals. One significant factor contributing to this trend is the growing awareness of animal rights and welfare. South Africans are […]

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Refresh old posts

๐——๐—ผ๐—ป’๐˜ ๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜๐—ฒ ๐—ป๐—ฒ๐˜„ ๐—ฝ๐—ผ๐˜€๐˜๐˜€ ๐—ณ๐—ผ๐—ฟ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฏ๐—น๐—ผ๐—ด, ๐—ฟ๐—ฒ๐—ฝ๐˜‚๐—ฏ๐—น๐—ถ๐˜€๐—ต ๐—ผ๐—น๐—ฑ๐—ฒ๐—ฟ ๐—ผ๐—ป๐—ฒ๐˜€ 3 reasons why this is a better idea: 1) It’s 1/4 the effort2) Your post is already ranking for terms that you can double down on3) you can go deeper and improve on gaps in your content There are a number of cool tools that […]

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ChatGPT psychologist?

‘๐—ง๐—ถ๐˜€ ๐˜๐—ต๐—ฒ ๐˜€๐—ฒ๐—ฎ๐˜€๐—ผ๐—ป ๐—ณ๐—ผ๐—ฟ ๐—ก๐—ฒ๐˜„ ๐—ฌ๐—ฒ๐—ฎ๐—ฟ’๐˜€ ๐—ฅ๐—ฒ๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐˜€, ๐—ฎ๐—ป๐—ฑ ๐—œ ๐˜„๐—ฎ๐—ป๐˜๐—ฒ๐—ฑ ๐—–๐—ต๐—ฎ๐˜๐—š๐—ฃ๐—ง ๐˜๐—ผ ๐—ต๐—ฒ๐—น๐—ฝ ๐—บ๐—ฒ. Socrates and I agree that โ€œThe unexamined life is not worth living.โ€ I scribble in a journal every morning and I have gone through a rigorous annual life review at the end of each year for the last few years (link […]

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Tell better stories

๐— ๐˜† ๐—ฑ๐—ฎ๐—ฑ ๐—ถ๐˜€ ๐—ฎ ๐—ด๐—ฟ๐—ฒ๐—ฎ๐˜ ๐˜€๐˜๐—ผ๐—ฟ๐˜†๐˜๐—ฒ๐—น๐—น๐—ฒ๐—ฟ; ๐—ต๐—ฒ ๐˜๐—ฒ๐—น๐—น๐˜€ ๐˜๐—ฎ๐—น๐—ฒ๐˜€ ๐—ถ๐—ป ๐—ต๐—ถ๐˜€ ๐—œ๐—ฟ๐—ถ๐˜€๐—ต ๐—ฎ๐—ฐ๐—ฐ๐—ฒ๐—ป๐˜, ๐—ต๐—ฎ๐˜€ ๐—ด๐—ฟ๐—ฒ๐—ฎ๐˜ ๐˜๐—ถ๐—บ๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐—ฑ๐—ผ๐—ฒ๐˜€๐—ป’๐˜ ๐—น๐—ฒ๐˜ ๐˜๐—ต๐—ฒ ๐˜๐—ฟ๐˜‚๐˜๐—ต ๐—ด๐—ฒ๐˜ ๐—ถ๐—ป ๐˜๐—ต๐—ฒ ๐˜„๐—ฎ๐˜† ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐˜€๐˜๐—ผ๐—ฟ๐˜† ๐Ÿ˜‰ I want to be able to do the same.In business we’re told that we should have a narrative in what we communicate and that people respond […]

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How Amazon changed since 1999

๐—ง๐—ต๐—ฒ ๐—”๐—บ๐—ฎ๐˜‡๐—ผ๐—ป ๐—ต๐—ผ๐—บ๐—ฒ๐—ฝ๐—ฎ๐—ด๐—ฒ ๐˜„๐—ฎ๐˜€ ๐—ฑ๐—ถ๐—ฟ๐—ฒ๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น๐—น๐˜† ๐˜๐—ต๐—ฒ ๐˜€๐—ฎ๐—บ๐—ฒ ๐—ถ๐—ป ๐Ÿญ๐Ÿต๐Ÿต๐Ÿต.People weren’t as sophisticated in online shopping, but the underlying strategy was similar. Comparing the two homepage versions 24 years on is enlightening. The usual homepage ecommerce pattern is that people don’t scroll below the fold. They click on navigation or search to get directly to their […]

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Microsoft in 1994

๐—ง๐—ต๐—ฒ ๐˜„๐—ฒ๐—ฏ ๐—ถ๐˜€ ๐˜€๐˜๐—ถ๐—น๐—น ๐—ถ๐—ป ๐—ถ๐˜’๐˜€ ๐—ถ๐—ป๐—ณ๐—ฎ๐—ป๐—ฐ๐˜†. I got stuck in the rabbit hole that is the Web Design Museum and was blown away by the Microsoft homepage from 1994. We are always so impatient with the progress of things, but it’s fascinating to look back at the internet in 1994, +/- 33 million were […]

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Using data science to understand customers

๐—ฆ๐˜๐—ผ๐—ฝ ๐—น๐—ฒ๐˜๐˜๐—ถ๐—ป๐—ด ๐˜‚๐˜€๐—ฒ๐—ณ๐˜‚๐—น ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—น๐—ฎ๐—ป๐—ด๐˜‚๐—ถ๐˜€๐—ต. I’ve been working on a project (with AWA digital) on how to make voice of customer information that isn’t in an easily digestible form into actionable insights. If you have App Store feedback, customer service queries, or a general feedback form using data science and a Streamlit app you can […]

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Data science FTW

๐—–๐—ต๐—ฎ๐˜ ๐—š๐—ฃ๐—ง ๐—ฎ๐—ป๐—ฑ ๐—–๐—ผ๐—ฑ๐—ฒ ๐—œ๐—ป๐˜๐—ฒ๐—ฟ๐—ฝ๐—ฟ๐—ฒ๐˜๐—ฒ๐—ฟ ๐—ฐ๐—ฎ๐—ป’๐˜ ๐—ฑ๐—ผ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐˜†๐˜๐—ต๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ ๐—ฑ๐—ฎ๐˜๐—ฎ ๐—ฎ๐—ป๐—ฎ๐—น๐˜†๐˜€๐—ถ๐˜€. I realise that saying this might mean that I’ll have to hand in both my LinkedIn thinkfluencer and AI fanboy badges… But having worked with a couple of data scientists on projects with AWA digital I’ve seen the capabilities of working with the right […]